Honda Motorcycle and Scooter India (HMSI) has launched a groundbreaking extended warranty initiative, providing comprehensive coverage for all scooter and motorcycle models up to the 250 cc segment. This program allows customers to acquire an extended warranty within a flexible window of 91 days to the ninth year from the date of vehicle purchase.
Comprehensive 10-Year Warranty Coverage
The extended warranty program offered by HMSI goes beyond the industry norm by providing customers with a comprehensive 10-year warranty coverage. This coverage includes high-value parts and offers renewal options that remain transferable even in the event of a change in ownership.
Setting New Benchmarks in Customer Satisfaction
HMSI aims to exceed customer expectations and set new benchmarks in customer satisfaction. Recognizing the significance of after-sales service in the vehicle purchasing process, the company places customer satisfaction at the forefront of its operations. With this initiative, HMSI strives to revolutionize customer retention and enhance the overall experience, fostering long-lasting loyalty.
Flexible Options for Customers
The ‘Extended Warranty Plus’ initiative offers customers three flexible options based on the age of their vehicles. Customers can choose a 3-year policy for vehicles up to the 7th year of age, a 2-year policy for vehicles in their 8th year, and a 1-year policy for vehicles in their 9th year. This provides coverage for up to 1.2 lakh kilometers for all scooter models and up to 1.3 lakh kilometers for all motorcycle models.
Conclusion
HMSI’s industry-leading extended warranty program sets a new standard in the two-wheeler industry. By offering comprehensive coverage for an extended period and providing flexible options to customers, HMSI aims to enhance customer satisfaction and loyalty. With this initiative, HMSI continues its commitment to surpassing customer expectations and delivering exceptional after-sales service.
